Explainability Requirement
Specification
Establish, document, and communicate the degree of explainability needed for the AI Services.
Threat coverage
Architectural relevance
Lifecycle
Data collection, Data curation, Data storage, Team and expertise
Design, Training, Guardrails, Supply Chain
Evaluation, Validation/Red Teaming, Re-evaluation
Orchestration, AI Services supply chain, AI applications
Operations, Maintenance, Continuous monitoring, Continuous improvement
Archiving, Data deletion, Model disposal
Ownership / SSRM
PI
Owned by the Cloud Service Provider (CSP)
The Cloud Service Provider (CSP) is responsible for the design, development, implementation, and enforcement of the control to mitigate security, privacy, or compliance risks associated with cloud computing (processing, storage, and networking) technologies in the context of the services or products they develop and offer. The CSP is responsible and accountable for implementing the control within its own infrastructure/environment. The CSP is responsible for enabling the customer and/or upstream partner to implement/configure the control within their risk management approach. The CSP is accountable for ensuring that its providers upstream implement the control related to the service/product developed and offered by the CSP.
Model
Owned by the Model Provider (MP)
The model provider (MP) designs, develops, and implements the control as part of their services or products to mitigate security, privacy, or compliance risks associated with the Large Language Model (LLM). Model Providers are entities that develop, train, and distribute foundational and fine-tuned AI models for various applications. They create the underlying AI capabilities that other actors build upon. Model Providers are responsible for model architecture, training methodologies, performance characteristics, and documentation of capabilities and limitations. They operate at the foundation layer of the AI stack and may provide direct API access to their models. Examples: OpenAI (GPT, DALL-E, Whisper), Anthropic(Claude), Google(Gemini), Meta(Llama), as well as any customized model.
Orchestrated
Owned by the Orchestrated Service Provider (OSP)
The Orchestrated Service Provider (OSP) is responsible for the design, development, implementation, and enforcement of the control to mitigate security, privacy, or compliance risks associated with Large Language Model (LLM)/GenAI technologies in the context of the services or products they develop and offer. The OSP is responsible and accountable for the implementation of the control within its own infrastructure/environment. If the control has downstream implications on the users/customers, the OSP is responsible for enabling the customer and/or upstream partner in the implementation/configuration of the control within their risk management approach. The OSP is accountable for ensuring that its providers upstream (e.g MPs) implement the control as it relates to the service/product the develop and offered by the OSP. This refers to entities that create the technical building blocks and management tools that enable AI implementation. This can include platforms, frameworks, and tools that facilitate the integration, deployment, and management of AI models within enterprise workflows. These providers focus on model orchestration and offer services like API access, automated scaling, prompt management, workflow automation, monitoring, and governance rather than end-user functionality or raw infrastructure. They help businesses implement AI in a structured and efficient manner. Examples: AWS, Azure, GCP, OpenAI, Anthropic, LangChain (for AI workflow orchestration), Anyscale (Ray for distributed AI workloads), Databricks (MLflow), IBM Watson Orchestrate, and developer platforms like Google AI Studio.
Application
Owned by the Customer (AIC)
The Customer (AIC) is responsible and accountable for the design, development, implementation, and enforcement of the control to mitigate security, privacy, or compliance risks associated with Large Language Model (LLM)/GenAI technologies services or products they consume.
Implementation guidelines
Auditing guidelines
1. Verify that the CSP has clearly defined explainability requirements that align with applicable compliance, regulatory, or ethical obligations. 2. Verify that the CSP prioritizes explainability based on risk levels and use cases, ensuring alignment with customer requirements and potential consequences of decision errors. 3. Verify that the CSP maintains consistent and transparent communication with all stakeholders—including customers, integrated service providers, and internal teams—regarding explainability standards and responsibilities. 4. Verify that the CSP has a documented framework for selecting, integrating, or substituting AI components based on explainability factors outlined in its requirements. 5. Verify that the CSP ensures transparency, enabling customers to understand explainability expectations and how decisions are made across the full AI pipeline.
Standards mappings
42001: B.8.2 (System documentation and information for users) 42001 B.9.3 (Objectives for responsible use of AI system)
Addendum
N/A
Article 13 Article 52
Addendum
Degree of explainability needed and specific documentation requirements for explainability levels.
MP-2.3-003 MS-4.2-003
Addendum
N/A
EX-01
Addendum
N/A
AI-CAIQ questions (1)
Is the degree of explainability required for the AI Services established, documented, and communicated?